Gaming should be fun, not stressful. fb99 love believes real enjoyment only comes when gaming stays in check. We are here for you — with all the support you need to build healthy gaming habits.
At fb99 love, we see gaming as a form of entertainment. But when gaming starts causing stress instead of enjoyment, it becomes a problem. Responsible gaming means knowing your limits, sticking to them, and seeking help when you need it.
Our platform includes tools that put you in full control of your gaming experience — from deposit limits to voluntary breaks, everything is in your hands.
Remember: responsible gaming isn't a sign of weakness — it's a sign of maturity. fb99 love always wants you to stay healthy and happy.
Our core principles: Gaming should be fun — not a source of financial stress. Every decision at fb99 love is made with our players' well-being in mind.
Think of gaming as entertainment, not a way to make money.
Decide in advance how long you'll play each day — and stick to it.
Never bet more than you can afford to lose.
Don't keep playing in an attempt to recover money you've lost.
These tools are completely free and can be activated from your account at any time.
Set a maximum deposit limit — daily, weekly, or monthly. Once set, the limit applies immediately. To increase your limit, a 24-hour waiting period is required.
Set a limit on how long you can play in one session. When the time is up, fb99 love will automatically log you out or send you a reminder to take a break.
Gaming will automatically stop once your losses reach a set limit. This is one of the most effective tools for keeping your finances in check.
If you need a short break, activate a Cooling-Off period of 24 hours to 30 days. During this time, you will not be able to play on fb99 love.
If you need an extended break, opt for Self-Exclusion. You can block access to fb99 love for anywhere from 6 months to 5 years.
A pop-up will appear at regular intervals showing how long you've been playing and how much you've spent. Stay informed.
When gaming becomes a problem, specific warning signs tend to appear. If you notice these signs in yourself or someone close to you, take action immediately.
Important: If you notice these signs, there is no shame in it. This is a health issue, and seeking help is a sign of strength.
You are spending beyond your set budget on gaming and feeling regret afterward.
You keep playing to win back money you've lost, which leads to losing even more.
You are neglecting family, work, or other responsibilities because of gaming.
You are borrowing money or taking loans from people you know to fund your gaming.
You are hiding the truth from family about how much time or money you are spending on gaming.
When you cannot play, you feel irritable, restless, or find your mind constantly drifting back to gaming.
Ask yourself the questions below. If you answer "yes" to more than two, please speak with the fb99 love support team.
Keep in Mind: This assessment is for awareness purposes only and does not constitute a medical diagnosis.
Have you ever spent more time or money on gaming than you planned?
Have you tried to cut back on gaming but couldn't?
Has gaming caused problems in your relationships with family or friends?
Do you turn to gaming to escape everyday problems?
Have you borrowed money or sold assets to fund your gaming?
Have you come back the next day to chase losses after a losing session?
Activating safety tools on fb99 love is quick and straightforward — just a few simple steps.
Log in to your fb99 love account and go to the profile menu.
Click on the "Responsible Gaming" option.
Choose the tool you need and set your limits.
Deposit and loss limits take effect immediately. Play with peace of mind.
Need Help? If you have trouble activating a tool or would like direct support, contact fb99 love via live chat. Our team is available 24/7.
Here you'll find answers to the questions we receive most often.
Only play with money left over after covering essentials — rent, food, your children's education. Never use household funds for gaming.
Take at least one or two complete days off from gaming each week. Spend time with family, pursue hobbies. Gaming should never be your only source of entertainment.
Winning and losing are both part of the game. Don't get carried away after a big win, and don't make risky decisions trying to recover after a big loss.
Avoid gaming when you are under work stress, dealing with family issues, or facing financial worries. Your judgment is impaired during these times, which increases the risk of harm.
Talk openly with your family about your gaming. Keeping it hidden only makes things worse. Being honest with people you trust makes it easier to spot problems and find solutions.
If you cannot control yourself, contact fb99 love support right away. Asking for help is a sign of strength, not weakness.
At fb99 love, we believe every player's well-being matters more than our bottom line. That is why we have voluntarily built tools that protect our players — even if it means a reduction in revenue.
We actively work to prevent minors from accessing gaming.
We proactively identify at-risk players and provide them with support.
All protective tools are completely free and easy to access.
Our support team is specially trained in Responsible Gaming assistance.
Enjoy a safe and healthy gaming experience on fb99 love. Use our Responsible Gaming tools to stay in control.
If you run into trouble, reach out to our 24/7 support. View FAQ or Terms and Conditions Read.